Wednesday, March 11 – User Experience: What it is and Why Tech Writers Should Care

Speaker: Nicki Davis

Description

Back in the day, tech writers were the vanguard of software usability; the way to make software easier to use was to write a better user manual. But then along came usability, and writers discovered that they could better serve their readers by helping engineers to make software easier to use. Writers also made their instructions more accessible by providing user assistance in the form of UI text, tooltips, and context-sensitive help.

Nowadays we hear less about usability and more about user experience. In fact, the Usability Professionals Association (UPA) recently changed its name to the User Experience Professionals Association (UXPA). How did this happen, and what does it mean for the future of our profession? What is the role of technical writing in this new universe?

About the Speaker

Nicki L. Davis, Ph.D., wrote her first user manual in 1980 while studying for her Ph.D. in chemistry. She has worked as a technical writer for over 35 years and conducted her first usability test in 1992. Nicki has served the Berkeley chapter of STC as treasurer, secretary, and most recently as president. She holds the honorary rank of STC Associate Fellow.

Don’t forget to buy tickets.


Event info

Time: Wednesday, March 11, 2020 6 p.m.

Location: Highlands Country Club 110 Hiller Drive, Oakland, CA 94618

Program:
6:00 to 7:00 pm: Networking, conversation & dinner
7:00 to 7:15 pm: Announcements
7:15 to 8:30 pm: Presentation
8:30 to 9:00 pm: Conversation, follow up on job announcements
9:00 to 9:15 pm: Clear the room; move conversations to the sidewalk


Important notes:

  • Ride sharing. Do you need a ride to the meeting? Contact [email protected] and we will try to match you with someone who is driving or help to arrange a ride from Rockridge BART.
  • Members of other chapters welcomed. If you belong to another STC chapter, you can attend our meetings for the regular price.
  • IABC members welcome. All members of the San Francisco Chapter of the IABC are welcome to register for Berkeley STC General Meetings at the member price.
  • Non-members can attend. You don’t have to be a member to attend our meetings. See the link above for tickets.
  • Tell us if you’re hiring or job-hunting. Attendees are encouraged to announce open positions or to announce that they are searching for work. Feel free to bring job listings, resumes, or business cards for distribution.
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