The April 2008 Chapter Meeting
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Moving from FrameMaker/WebWorks to XML/DITA and Flare at Salesforce.com
As demands on publications departments to lower costs and provide
translated text increases, the push to move from non-structured to
structured writing becomes stronger. At Salesforce.com, we moved from
FrameMaker source and WebWorks/PDF outputs to XML/DITA source and a
combination of Flare and homegrown build scripts
to produce PDF and HTML (and for a while, even CHM) outputs, with rich
and complex interaction between document sets and complex translation requirements.
This talk will explain how we made that transition, and provide a closer look
at the Flare setup required, first as a standalone step and then as an
integrated part of the build process. This transition allows us to
produce documentation with about five keyboard strokes. I will describe
our experience with Flare vs. RoboHelp, and explain how we came to
choose Flare as part of our build process.
Speaker:
Mysti Berry,
M.F.A., is an award-winning technical writer with a B.A.
in linguistics from UC Santa Cruz and an M.F.A. in writing from
University of San Francisco. She has more than 17 years of experience
designing and developing technical information for companies as diverse
as Oracle and 20th Century Fox. Berry currently works for Salesforce.com, a
cutting-edge software company in the SaaS (software as a service) space.
Mysti Berry
Last updated Wednesday, July 28, 2010.
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