It's time to reframe technical documentation from what we do to how we add value.

To do so, it's important to consider questions like these:

How does the work you do help or hinder those objectives?

If you don't know your company's key objectives, how can you find out?  

Is your work a checkbox on the requirements list, or is it a critical success factor?  

Are you focused on documenting features, or on making sure your customers have information that can help them solve problems?

Do you have the support you need to develop the latter? Do stakeholders within your company realize the value you can bring?

When you propose changes, do they come across as complaints, or as innovations that will significantly add to your organizations' competitive advantage? 

We know we need to think about these kinds of issues, but it's hard to do so when our day-to-day work is focused around meeting tight schedules and getting deliverables out the door.

Bring your experiences, ideas, and questions to this interactive session for an opportunity to stop and think about your role in the organization, and identify what you can do to increase your visibility and focus on your value.