At Apple, we face multiple challenges in creating documentation for a wide and varied audience--among them rapid software development cycles, late-breaking changes to software, and highly confidential product development. Yet, in spite of this--or perhaps because of it--we continue to evolve our product documentation solutions. This talk will focus on how we address and handle these challenges through teamwork and innovation. As an example, I'll talk about our recent re-design of onscreen help for the iWork and iLife applications. In addition, I'll touch on challenges and solutions in our print documentation products.