Andrew Davis runs Synergistech Communications, a local recruiting firm for staff and contract technical communicators. Andrew is a former writer of system administration and software developer documentation for companies such as Oracle (documenting relational databases on minicomputers), IBM (UNIX hypertext authoring tools), Informix (Windows database tools), Network Equipment Technologies (PBXs and routers), and Verity (enterprise text search tools). He is well connected in Silicon Valley’s software and telecommunication documentation communities. He also recruits technical trainers, instructional designers, medical writers, and user experience (UX) professionals on both coasts.