Joan Lasselle is the founder and President of Lasselle-Ramsay, Inc. Since 1982 Lasselle-Ramsay has helped global 1000 companies to get control of their new product or service content and deliver superior customer experience through content infrastructures. Lasselle-Ramsay has worked with industry leading companies such as Hewlett-Packard, Cisco Systems, Boston Scientific, and Fireman’s Fund Insurance Company. Joan is a senior member of STC, ISPI, a past board member of CMPros, and a regular contributor at industry conferences.

Jana Humphreys works with clients to design targeted learning and content solutions. Since 1992 she has worked on hundreds of curriculum design, custom training development, and technical documentation projects for a variety of organizations in the banking, finance, insurance, biotech, medical device, high-tech, and retail industries. Jana earned a Master's degree in Education/Instructional Technology from San Jose State University and is a past board member for the Silicon Valley Chapter of ISPI.