Technical writers have a saying, “if it’s hard to explain in the documentation, it’s going to be hard to use.” Did you ever wish it was possible to write the documentation before the product is built? Have you ever felt that you understood the user better than the implementation team who built the product? Come learn about ways to reduce confusion, frustration and lost time in the software development process through Goal-Directed™ Design.

Goal-Directed Design is an interaction design methodology developed by Cooper, a consulting company in San Francisco. Every feature in a Goal-Directed design can be tied to user research through personas and scenarios. Goal-Directed designs are documented in a design blueprint that communicates the intent, architecture and behavior of the interface in text, pictures and storyboards, before the product is built. Implementation teams use the design blueprint to evaluate technical difficulty and create accurate project schedules. Managers use design blueprints to gain consensus on what to build, and to gain funding.

Please join Lane Halley to learn about team roles, useful meeting tools and documentation techniques used at Cooper.