Harris is a user interface design and usability consultant with 20 years of experience in the field. He works with clients to improve the profits and productivity of their software and websites.

Harris began his career at IBM, where his positions included Software Development Manager and UI Architect, and he was instrumental in the design of IBM’s OS/2 User Interface. He is currently the senior member of Oracle’s User Experience group.

Harris has written articles on web design and usability and has spoken on design and usability at industry conferences, including the Usability Professional’s Association (UPA), Society for Technical Communications (STC), and Association of Internet Professionals.