After valuable content, the number one reason why people return to a website is ease of use. People spend more time on a website they find usable; they subscribe to its services, buy its products, and tell their friends about it.

Harris Kravatz will show us what makes a website usable and teach us techniques we can use immediately.

Agenda: What Makes Websites Usable?
• What is Usability?


• 3 Keys to Usability


• Top 5 Web Design Mistakes


• 7 Usability Best Practices


• Customer-Focused Design Process


• 10 Tips for Good Design


• Web Usability Exercise

Benefits of Attending this Presentation

• Learn techniques for increasing website profits


• Learn 3 things you can do differently tomorrow


• View websites from a different perspective