Jennie Abbingsole has been working as a staff technical writer in Alameda, CA, since 1997 with an Engineering team working for ViewStar, which became Mosaix, then Lucent, Avaya, eiStream and now, since 2005, called Global 360, Inc. Currently one of a small documentation team, Jennie develops and maintains HTML Help projects of various sizes for system-administrators, API help for developers, and custom help for SharePoint applications and web parts. She was also on the pilot team that launched a SharePoint intranet for the company and remains active as a site manager for her team sites.