Linda Urban has been a technical communicator for over 25 years. In 1995, a friend convinced her to collaborate on teaching a class in Technical Communication, and she discovered she loved it! She’s been teaching and presenting ever since, and finds that it provides a good balance with day-to-day project-focused work.

As a consultant, Linda works on training solutions, software and hardware documentation, online help systems, and product usability. She focuses on developing solutions that meet user needs and company goals, and her work has received local and international Society for Technical Communication (STC) awards. She also teaches courses in technical communication at the UC Berkeley Extension and UC Santa Cruz Extension. Her website is http://www.urbancreations.com